Hello.

Thanks for stopping by! My name is Elizabeth Downey, I am the VP of Customer Experience at Acceleron Bank (in formation).  

Simply stated, I have been customer obsessed my entire career. My career has been rooted in creating authentic relationships and leading teams to deliver the type of experience I would want a friend to have. As a passionate advocate for the customer, I am committed to championing their needs. By focusing on hiring the right people, providing comprehensive training and development, and equipping individuals with the necessary tools to excel, I have consistently fostered success.  I joined the Acceleron team in 2021 with a drive to be a champion for the little guy; I advocate for the customer, both our customers and your customers. I also have a pretty unique career path, who knew that 20 years at Nordstrom would one day lead me here! 

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Lets Chat.

I love to network, lets talk banking, operations, customer experience and how we can partner.

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